PRIVACY POLICY

We may collect the following types of personal information:

• •Name, address, email address, and phone number
• •Vehicle information (make, model, license plate)
• •Payment information (credit/debit card details processed securely through our payment processors)
• •Benny's Club membership details and usage history
• •Communication preferences
• •Information you provide when contacting our customer service team

When you sign up for Benny's Club, you become part of our loyalty membership program. The following describes how we contact you and how you control it.

How We Get Your Consent to Contact You

We do not add you to any marketing program automatically. Marketing messages have their own checkbox at signup, and no box is pre-checked for you:

• •Account and service messages: when you give us your mobile number to sign up or manage your membership, we use it to send the messages that service that membership — one-time verification codes, billing and payment notices, and membership updates. These are not marketing messages.
• •Promotional text messages (optional): recurring marketing messages with member-exclusive offers and incentives. Sent only if you check that box. Consent is not a condition of purchase.
• •Promotional emails (optional): membership news, special deals, and offers. Sent only if you check that box.

We keep a record of each consent you give — what you agreed to, and the date and time you agreed — and we send only the types of messages you agreed to receive. Full details of our text message programs, including message frequency and rates, are in our Messaging Terms.

We do not sell, rent, or share mobile numbers or SMS consent data with third parties or affiliates for their own marketing purposes.

How to Unsubscribe

You may opt out of our communications at any time:

• •Text messages: Reply STOP to any text message you receive from us
• •Emails: Click the “Unsubscribe” link at the bottom of any email
• •In person: Visit any Benny’s Car Wash location and speak with a team member
• •By phone or email: Contact us using the information provided at the end of this policy

Please note that even if you opt out of marketing communications, you may still receive transactional messages related to your membership account (such as billing updates or account notices).

We use the personal information we collect to:

• •Process and manage your Benny's Club membership
• •Provide, improve, and personalize our car wash services
• •Send promotional communications and member-exclusive offers (as described above)
• •Process payments and maintain accurate billing records
• •Respond to your questions, comments, or customer service requests
• •Analyze usage trends to improve our services and customer experience
• •Comply with applicable laws and regulations

We take the security of your personal information seriously. Benny's Car Wash implements industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• •Secure, encrypted transmission of payment and sensitive data
• •Restricted access to personal information on a need-to-know basis
• •Regular review and updates to our security practices
• •Secure storage systems and data handling procedures

While we work hard to protect your information, no security system is completely foolproof. In the unlikely event of a data breach that affects your personal information, we will notify you as required by applicable law.

Benny's Car Wash does not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes. Period.

We may share your information only in the following limited circumstances:

In every case, we take steps to ensure your personal information is handled with care and respect.

If you visit our website, we may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Types of cookies we use

Manage cookie preferences

You can modify your cookie settings at any time via the “Consent Preferences” option available on our site. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies:

• Chrome: https://support.google.com/accounts/answer/32050
• Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
• Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

Cookie Policy generated by CookieYes – Cookie Policy Generator.

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your personal information (subject to certain exceptions)
• •Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.